Legal
Privacy Policy
We are committed to safeguarding the privacy of our website visitors and customers; in this policy we explain how we will handle your personal data. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
How we use your personal data
We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your account data ("account data"): name and email address. The legal basis for this processing is the performance of a contract between you and us.
We may process information contained in any enquiry you submit to us regarding products and/or services ("enquiry data"). The legal basis for this processing is consent.
We may process information relating to transactions, including purchases ("transaction data"). The transaction data may include your contact details, card details and transaction details. The legal basis for this processing is the performance of a contract.
We may process information that you provide to us for the purpose of subscribing to email notifications ("notification data"). The legal basis is consent.
Providing your personal data to others
We may disclose your personal data to any member of our group of companies, our insurers and professional advisers, and our payment services providers (Stripe, PayPal) only to the extent necessary to process payments.
Retaining and deleting personal data
Your order and customer details will be retained for 5 years following your most recent purchase, at the end of which period it will be deleted from our systems.
Your rights
You may instruct us to provide you with any personal information we hold about you, subject to identity verification. You may instruct us at any time not to process your personal information for marketing purposes.
Cookies
We use cookies for: authentication, status, shopping cart, personalisation, security, advertising, analysis, and cookie consent. Most browsers allow you to refuse to accept cookies and to delete cookies; however, blocking all cookies will have a negative impact upon the usability of many websites.
We use Google Analytics to analyse the use of our website. Google's privacy policy is available at google.com/policies/privacy.
Personal data of children
Our website and services are targeted at persons over the age of 16.
Our details
This website is owned and operated by Ahimsa Planet LTD.
Registered office: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ.
You can contact us by email at hello@ahimsaplanet.co.uk.
Access and deletion of personal data
To request all of the data we hold for you, please email hello@ahimsaplanet.co.uk with the subject line "data request". To submit a request for data deletion, email with the subject line "data deletion".