Legal

Privacy Policy

Last updated: 14 June 2026

This Privacy Policy explains how Delishh (operated by Ahimsa Planet, “we”, “us”) collects, uses and protects your personal data when you visit our website or place an order. We are the data controller for the purposes of the UK GDPR and the Data Protection Act 2018.

Who we are

Delishh / Ahimsa Planet, United Kingdom. Contact for any privacy matter: [email protected]. Registered in England and Wales, company number 12581674; registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

What we collect

Information you give us when ordering or contacting us: name, email address, telephone number, delivery and billing address, and order details. Payment is handled by our payment provider — we do not store full card details. We also collect technical data (IP address, device/browser, and cookie data) when you use the site.

How and why we use it (lawful bases)

• To process and deliver your order and provide customer support — performance of a contract.
• To meet accounting, tax and other legal duties — legal obligation.
• To run, secure and improve the website and prevent fraud — legitimate interests.
• To send marketing (only where you have opted in) — consent, which you may withdraw at any time.

Who we share it with

We share data only as needed to run the service: our delivery partner DPD (to deliver your order), our payment provider (to take payment), and our hosting/IT providers. We do not sell your personal data. Where a provider is outside the UK/EEA, we rely on appropriate safeguards (e.g. UK adequacy regulations or standard contractual clauses).

Cookies

We use cookies that are strictly necessary for the site and cart to work, and (with your consent) cookies that help us understand site usage. You can control non-essential cookies via your browser or our cookie banner. See our Cookie Policy for details.

How long we keep it

We keep order and account data for as long as needed to provide the service and to meet legal/accounting retention requirements (generally up to 6 years for transaction records), then delete or anonymise it.

Your rights

Under UK data protection law you may request access to your data, correction, erasure, restriction or portability, and you may object to processing or withdraw consent. To exercise any right, email [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time; the “last updated” date above shows the latest version.